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Lehenga culture provides reliable shipping services within the United Kingdom and selected international destinations. Please review our shipping and cancellation terms below.

United Kingdom Shipping Policy

Order Processing Time:
All UK orders are processed within 1–3 business days from the date of order placement.

Once shipped, customers will receive a confirmation email. When applicable, tracking details will be provided via email.

UK Shipping Options

  • Standard Shipping: Delivery within 7–8 business days
  • Express Shipping: Delivery within 3–5 business days

Since we offer free shipping, in some cases we may use non-trackable postal services depending on the destination and order type. As a result, tracking may not always be available.

Delivery times are estimates and may vary due to carrier delays, customs processing, incorrect address details, weather conditions, or other unforeseen circumstances. Lehenga culture is not responsible for delays caused by shipping carriers or customs authorities.

If your shipment is delayed, please contact us via WhatsApp at:

+91

Our team will investigate the issue with the courier. Please allow 4–5 business days for resolution, as courier investigations may take 2–4 days.

Customers are requested not to raise payment disputes or claims during the investigation period. If a refund is issued and the package is later delivered, the refunded amount must be repaid. Returns may not be accepted in such cases.

International Shipping Policy

We also ship to selected countries outside the United Kingdom, including India, USA, and other approved destinations.

Processing Time:
International orders are processed within 1–3 business days after order confirmation.

Tracking details will be shared via email once the order is dispatched (when applicable).

International Shipping Options

  • Standard International Shipping: Delivery within 7–8 business days
  • Express International Shipping: Delivery within 5–7 business days

Shipping charges for international orders are calculated at checkout based on destination and package weight.

Customers are responsible for any customs duties, import taxes, or local charges imposed by the destination country.

Delivery timelines are estimates and may vary depending on location and courier services.

Cancellation Policy

We understand that order cancellations may be necessary.

Customers may cancel their order within 24 hours of placing it, provided the order has not been dispatched from our warehouse.

To request cancellation, please contact us via WhatsApp at:

+91

After 24 hours, cancellations may not be possible as the order may already be processed or shipped.

For any shipping or cancellation inquiries, please contact our customer support team via WhatsApp or email.