Effective Date: July 25, 2026

Website: https://lehengaculture.com

1. Introduction

Welcome to Lehenga Culture. These Terms & Conditions (“Terms”) govern your access to and use of https://lehengaculture.com, including all products, services, content, and features offered through our website.

By accessing our website, creating an account, or placing an order, you agree to be legally bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, Return & Refund Policy, and all other applicable policies published on our website.

If you do not agree with these Terms, please discontinue using our website and services.

2. Business Information

Business Name

Lehenga Culture

Business Address

204 Royal Plaza,

Bapasitaram Chowk,

Varachha,

Surat,

Gujarat,

India

Customer Support

Email: lehengaculture@gmail.com

Phone / WhatsApp: +91 9409491759

Website: https://lehengaculture.com,

3. Eligibility

To purchase products from Lehenga Culture, you must:

  • Be at least 18 years of age, or
  • Have the permission and supervision of a parent or legal guardian.

By placing an order, you confirm that:

  • All information provided is accurate and complete.
  • You are legally capable of entering into a binding agreement.
  • You will use the website only for lawful purposes.

Lehenga Culture reserves the right to refuse service or cancel any order if false, misleading, or fraudulent information is provided.

4. Customer Account

Customers may create an account to enjoy a faster checkout experience, track orders, manage shipping information, and view order history.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately if you suspect unauthorized access or misuse of your account.

Lehenga Culture shall not be responsible for any loss resulting from unauthorized use of your account due to your failure to protect your login credentials.

5. Website Use

By using this website, you agree that you will not:

  • Violate any applicable laws or regulations.
  • Upload malicious software or harmful code.
  • Attempt unauthorized access to our servers or systems.
  • Copy, reproduce, modify, or distribute website content without written permission.
  • Use automated software, bots, or scraping tools to collect website data.
  • Interfere with the security or operation of the website.
  • Use the website for fraudulent or illegal activities.

Violation of these Terms may result in suspension or permanent restriction of access to our website.

6. Product Information

Lehenga Culture specializes in designer ethnic wear, including handcrafted lehengas, custom-stitched garments, made-to-order outfits, and ready-to-wear collections.

We make every reasonable effort to display accurate:

  • Product descriptions
  • Images
  • Fabric details
  • Sizes
  • Pricing
  • Availability

However, minor differences may occur due to:

  • Handcrafted embroidery
  • Artisan finishing
  • Fabric batches
  • Dye variations
  • Photography lighting
  • Screen resolution
  • Mobile or monitor display settings

Such minor variations are normal characteristics of handcrafted fashion products and shall not be considered manufacturing defects.

7. Size & Measurement Responsibility

Customers are solely responsible for providing accurate body measurements when placing custom-stitched orders.

Lehenga Culture shall not be responsible for fitting issues resulting from:

  • Incorrect measurements submitted by the customer
  • Changes in body size after ordering
  • Measurement errors provided by third parties

Customers are encouraged to verify all measurements carefully before submitting their order.

8. Pricing & Currency

Prices displayed on our website are shown in the currency selected by the customer and may include:

  • INR
  • USD
  • GBP

Prices may vary depending on customer location, applicable taxes, currency conversion, and promotional offers.

Lehenga Culture reserves the right to:

  • Modify prices without prior notice.
  • Correct pricing errors.
  • Cancel orders affected by technical pricing mistakes.
  • Update product pricing at any time.

Price changes shall not affect orders that have already been successfully confirmed and paid.

9. Payment Methods

We accept secure online payments through approved payment providers.

Available payment methods may include:

  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • PayPal
  • Apple Pay
  • Other payment options displayed during checkout

Payment availability may vary depending on the customer’s location.

Lehenga Culture does not store complete payment card details on its servers.

All payment information is processed securely through encrypted payment gateways.

10. Promotional Offers & Coupons

From time to time, Lehenga Culture may offer promotional discounts, coupons, or special offers.

The following conditions apply:

  • Only one promotional coupon may be used per order unless otherwise specified.
  • Coupons cannot be exchanged for cash.
  • Expired coupons cannot be redeemed.
  • Promotional offers cannot be combined unless explicitly stated.
  • Certain products may be excluded from promotional campaigns.

Lehenga Culture reserves the right to modify, suspend, or discontinue any promotional offer at any time without prior notice.

11. Order Acceptance

After placing an order, customers will receive an order confirmation email acknowledging receipt of the order.

Receipt of an order confirmation does not constitute final acceptance of the order.

Lehenga Culture reserves the right to:

  • Verify payment information.
  • Request additional information.
  • Reject suspicious transactions.
  • Cancel duplicate or fraudulent orders.
  • Refuse orders that violate these Terms.

If an order is cancelled after payment has been successfully received, the applicable refund will be processed in accordance with our Refund Policy.

12. Product Availability

All products displayed on our website are subject to availability.

Although we make every effort to maintain accurate inventory, certain products may become unavailable after an order has been placed.

If a product becomes unavailable due to inventory limitations, production issues, or circumstances beyond our control, Lehenga Culture may:

  • Cancel the affected order.
  • Offer an alternative product.
  • Issue a full refund for the unavailable item.

Customers will be informed promptly if such circumstances arise.

13. Custom & Made-to-Order Products

Many products offered by Lehenga Culture are handcrafted and manufactured specifically according to customer requirements.

Custom orders may include:

  • Custom stitching
  • Personalized measurements
  • Special size requests
  • Design modifications

Due to the personalized nature of these products:

  • Production begins after order confirmation.
  • Custom orders cannot be cancelled once production has started.
  • Custom products are non-returnable unless they contain a verified manufacturing defect or an incorrect item has been delivered.

Minor variations resulting from handcrafted production shall not be considered defects.

14. Shipping & Delivery

Lehenga Culture proudly offers Worldwide Free Shipping to eligible destinations.

Processing Time

  • Ready-to-Wear & Unstitched Products: 2–4 Business Days
  • Custom Stitched Products: 8–10 Business Days

Estimated Delivery

Delivery timelines vary depending on the destination country and customs clearance procedures.

Customers will receive shipping confirmation once the order has been dispatched.

Tracking information will be provided whenever available.

International customers are responsible for any customs duties, import taxes, VAT, or government-imposed charges applicable in their country.

Lehenga Culture shall not be liable for delays caused by customs authorities, courier operations, natural disasters, public holidays, or other events beyond our reasonable control.